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Getting Started with Technology at NCCU

If you are new to North Carolina Central University, Information Technology Services (ITS) has the resources to get you started with your technology needs. Welcome to North Carolina Central University and let ITS show you how we keep our "Eagle Pride Digitized."

Additional Getting Started Resources

Faculty & Staff

Have questions? Check out these knowledge base help articles for faculty & staff.

Students

Have questions? Check out these knowledge base help articles for students.

Visitors

Have questions? Check out these knowledge base help articles for visitors.

Contacting ITS

The Eagle Technical Assistance Center (ETAC) is the front line of support for the ITS department. You can gain technical service resources from ETAC via the following methods:

1. Visiting https://helpdesk.nccu.edu and submitting a ticket.

2. Visiting the ITS knowledge base for self-support options at https://nccu.teamdynamix.com/TDClient/1852/Portal/KB/

3. Calling ETAC at 919-530-7676 and speaking to one of our knowledgeable ETAC representatives.