The NCCU ITS Project Management Office (PMO) is committed to:
A project is a temporary, planned endeavor with a clear beginning and end that follows established guidelines to produce a unique product, service, or result based on specific, agreed-upon outcomes. Examples of technical projects in higher education include the implementation of a campus-wide learning management system, the development of a research data management platform, a departmental move, the deployment of a high-performance computing cluster, the integration of virtual or augmented reality technologies in teaching and learning, or the modernization of campus infrastructure and building management systems.
Projects go through a review process governed by the ITS Project Steering Committee and ITS leadership. This process involves assessing the feasibility, risk, and complexity of the requested project. Requests are then categorized to ensure that complex, enterprise-level IT projects are planned, organized, documented, managed, and completed in a timely manner while providing superior service to the university.
ITS projects are planned on a quarterly basis throughout the year. During the lifespan of your project, ITS will execute tasks in bi-weekly sprints, conducting daily scrums to identify and resolve any issues and ensure continuous progress. Additionally, a monthly project demo meeting is held for the campus community, showcasing the work completed during the preceding sprints.
Creating a new project is a straightforward process.
A newly submitted project request includes basic information about the proposed project. This request is reviewed by the ITS Project Steering Committee. If approved, it moves to the Phase II review stage.
After passing the Phase I review, the project request undergoes a more detailed examination. This includes specifying the project’s deliverables, evaluating the time required, and assessing the benefits to the organization. At this point, a project manager is assigned, and formal planning for the new project begins.
The project manager assigned to the project will develop a project charter and plan based on the intake form. If needed, multiple pre-work discussions may need to take place to ensure all the information needed is present in the charter. The PMO will then place the project into one of the upcoming quarter start periods (Jan 1–Mar 31, Apr 1–Jun 30, Jul 1–Sep 30, and Oct 1–Dec 31).
To start the process for your project, visit the link below to submit a request:
| Formal Planning |
The project manager assigned to the project will review the request and develop a project charter and task plan. During this phase, there may be several discussions to build out the scope of work for the project. |
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| Tasks |
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| Deliverables |
Completed project charter and planned start date for next quarter. |
| Project Kick-off |
During the project kick-off, there will be an initial meeting with the requestor and all parties of the project team to review the project overview and set a meeting schedule. |
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| Tasks |
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| Deliverables |
Project begins |
| Implementation |
During this phase, the work outlined in the project charter and task plan will be completed. The project manager will work to coordinate any meeting changes and communication between stakeholders and technical leads. Bi-weekly updates will be posted to the project plan itself inside of TeamDynamix. |
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| Tasks |
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| Deliverables |
Completed project |
| Closeout |
Once the implementation phase is completed, the project manager will hold a retrospective meeting to review what went well, as well as what improvements might be helpful for future projects. This will also serve as the closeout of the request. |
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| Tasks |
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| Deliverables |
Approval to closeout the project |
ITS and the ITS Project Steering Committee prioritize projects each quarter based on the following schedule. Please submit your project request before the "Submission Deadline" for your project to be considered for the "Start of Fully Planned Prioritized Projects" kick-off.
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Submission Deadline |
Start of Fully Planned Prioritized Projects |
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November 8 |
January 6 |
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February 7 |
April 1 |
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May 9 |
July 1 |
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August 8 |
October 1 |
The ITS project dashboard offers a comprehensive overview of our ongoing and planned IT initiatives. It includes three distinct lists: Current Active Projects, Projects in Backlog, and Current Project Requests.
This dashboard provides users with clear insights into the status and progress of various IT projects.
Requesting a project from ITS can be completed by filling out the project request consultation form located within the TeamDynamix Client Portal. This form requests key information to initiate the formal planning phase. Should you have inquiries regarding this form, kindly contact the Project Management Office for assistance at [email protected].